We believe in fun, positive, reward-based training.
The following tools are not acceptable during training at any time: choke/check chains/collars, prong/pinch collars, electric/vibration collars, rattle bottles, water spray bottles, or other aversive tools.
Retractable/flexi leads or slip leads are also not recommended for safety reasons.
We do not condone verbal or physical punishment of human or dog, such as intimidation, forcing into position, lead jerks/checks, smacks, collar twists, etc.
You are fully responsible for your dog.
Please do not allow your dog to approach another during training without the other handler's explicit consent.
If you have any questions in regards to our training methods, please do not hesitate to ask!
Terms and Conditions of Pawfessional Pet Services - Mantrailing
1. The terms and conditions are in effect as soon as you sign up for any service offered or merchandise bought from Pawfessional Pet Services.
You can sign up through email. No telephone or spoken sign-ups are possible.
· You can pay Pawfessional Pet Services via online booking, bank transfer, or cash. The sign-up means you are bound to these terms and conditions.
· After signing up you will receive confirmation via email. Please check your spam folder if you don't get the email within 24 hours.
· The payee/client is agreeing to communication via e-mail and therefore storing the e-mail address with Pawfessional Pet Services.
· The sign-up is – unless informed through writing – for one team consisting of one person and one dog. Every spectator must sign up and will be charged as such.
· The extent of the performance and content of Pawfessional Pet Services will be as advertised for the specific workshop/course on the website. Travel cost, accommodation, and food/drinks are not included, unless you are told otherwise in writing.
· Pawfessional Pet Services is allowed to refuse the participation to anyone without having to give a reason.
With signing-up for any services provided by Pawfessional Pet Services, payment is expected immediately. If not done so, Pawfessional Pet Services reserves the right to refuse participation in the service you have signed up for.
Fees and prices are subject to change without notice. Price at time of booking applies.
All services/courses/workshops must be prepaid. No admittance will be allowed unless the course fee has been paid in full. If you wish to pay in cash, please email us for details.
It is “first come first serve”. Pawfessional Pet Services reserves the right to cancel or postpone any event/service. The number of participants is limited unless listed differently.
5. Cancellation policy - workshops and courses
Courses are nonrefundable.
In case the participant or the participants´ dog becomes ill, so that they cannot take part in the event/service, you have to show a doctors or licensed veterinarian note stating such. You will then be signed up for the next possible course to make up for the one you could not attend. Alternatively, you can find a replacement for you.
No refunds will be offered if a course is cancelled or in any way adversely affected as a result of COVID-19.
6. Exchange and refund policy - merchandise
If you bought merchandise from Pawfessional Pet Services, we are happy to offer a refund or exchange on any product purchased, provided it is returned in perfect condition (unwashed, unworn, and no damage) together with a valid receipt within 28 calendar days of purchase. Items that have been purchased can be exchanged. In all cases, the postage for a return or an exchange is to be paid by the person/s who have bought the merchandise.
7. Participation rules
Any participant is required to have a harness and a long lead on their dog. You will not be allowed to participate if you want to put the long lead on a collar and refuse to put a harness on your dog.
8. Behaviour in and around the training areas
You must follow the guidelines of the trainers of Pawfessional Pet Services. Dogs must be on lead if not worked, unless the trainer gives consent that you can walk your dog off-lead in this area. Please note to always be friendly with pedestrians and traffic participants. You are required to wear a high vis vest or similar, especially when working your dog in areas with a lot of traffic. Pawfessional Pet Services does not take any responsibility for interference with the law or injuries while participating in the event/service.
Your dogs are to be left in the car or securely closed in while we are working other dogs. It is the dog owner’s responsibility to make sure that the car has enough air circulation/flow and water is provided for the dogs’ health and safety.
9. Health of the dogs
Only healthy and fully vaccinated (or titre tested) dogs are allowed to participate in any event/service that Pawfessional Pet Services is offering. The participant insures that the dog is free of diseases and fully vaccinated. If a bitch comes or is in season, the event/service organiser has to be informed. If a dog falls ill shortly before or during the event/service, Pawfessional Pet Services and/or the trainer/organiser is to be informed immediately to discuss further action and prevent a possible disease from spreading. All dogs accepted require to be de-wormed and de-ﬂead regularly.
10. Liability and insurance
The participation in any events/services offered by Pawfessional Pet Services is on your own risk which means the insurance lies with the participant/s themselves. We therefore make you aware, that you have to be insured to be able to participate in any events/services. The participant is fully reliable for any damages/harm done by either themselves, their dogs or the people that came with them. Pawfessional Pet Services and the organiser/s and trainer/s, instructor/s do not take ANY responsibility for ANY damage/harm done to a person/s or a thing/s (e.g. buildings, cars, dogs, personal belongings etc.). You must be able to prove that your dog is insured if requested to do so. The participant takes the full responsibility for his/her dog/s, even if acting upon instruction of a trainer/s or organiser/s.
Also added this: The participant understands this event/activity is potentially hazardous to persons taking part and accepts the risks involved. Pawfessional Pet Services and the Venue are not liable for any injury due to taking part in the event/activity. Nor will Pawfessional Pet Services or the Venue be held liable for any loss, damage, action, claim, cost, or expenses, which may arise in consequence of participating in the event/activity.
The participant takes part at their own risk.
You are fully responsible for your own and your dogs` actions. Pawfessional Pet Services cannot be asked to take over any costs for damage or harm done to you or your dog/s.
Pawfessional Pet Services does not take any responsibility in case of injury or death of your dog/s, other animals, or yourself or third parties.
Pawfessional Pet Services takes all reasonable precautions within the structure of our training sessions/workshops/courses to avoid injury resulting from dog bites. However, Pawfessional Pet Services accepts no responsibility for damage or injury resulting from dog bites occurring to clients or their dogs while attending training sessions/seminars/courses/workshops. The Control of Dogs Act 1986 section 21 - "Liability of owner for damage by Dog" applies within our classes/seminars/workshops/trainings/introduction courses and on our premises or public premises (rented from a third party or owned).
All instances of accident or injury must be reported to the dog trainer/instructor at the time they occurred.
The following items are NOT PERMITTED at any training session/course/seminar/workshop under any circumstances: Electric shock/bark collars, including citronella; any other device that causes discomfort, pain, or fear to the dog; prong or pinch collars; no pull harnesses; or any other equipment that the trainer deems unacceptable.
11. Equipment and clothing
With every event/service you will need good, comfortable shoes (hiking boots) and you need to be dressed appropriately for any weather conditions. The participant is responsible to inspect the quality and functionality of the harness, long lead, and collar of their dog/s.
12. Length of the event/service
The trainer/organiser will determine the length of the event/seminar based on the progress of each participant and their dogs as well as the number of participants and the physical and psychological capability of each dog. The trainer will act in the best interest of the dog and can therefore order a rest for a dog or put a halt on further training sessions. If the participant is late for the event/service, it is their own fault and the trainer/organiser will not stop/pause the event/service because of this. The participant is not eligible to make up for any missed hours/days or get a reduction of cost because of such.
13. Cancellation of a contract or postponing of an event/service by Pawfessional Pet Services
13.1. Pawfessional Pet Services reserves the right to withdraw from a contract without having to obey a timeline/date, especially when a participant does not obey the contract and/or breaks any animal right laws/guidelines. This also applies if the participant puts others and/or their dog/s in danger, or if you and/or your dog is not sufficiently insured.
13.2. Events/services generally take place in every weather.
13.3. In case of a change of date, place or time, Pawfessional Pet Services will inform the participant.
13.4. Pawfessional Pet Services reserves the right to postpone or cancel an event/service.
· If the trainer/instructor falls ill or cannot hold the event/service for other reasons, Pawfessional Pet Services will postpone the event, or another head instructor will hold the event.
· If the event/service takes place with a smaller group, Pawfessional Pet Services reserves the right to shorten the time/length of the event/service accordingly.
13.5. Pawfessional Pet Services will not refund any costs that are caused by a third party (e.g. flights, hotels, etc.).
14. No guarantee of success
Pawfessional Pet Services will not guarantee any success during or after any event/service.
15. Re-doing an assessment (instructor course)
If a participant has failed an assessment, the participant can retake such. The date of the retake is based on the availability of an assessor. Mantrailing UK Ltd, Mantrailing UK certified assessors or Mantrailing UK instructors cannot be held liable for any failed assessments.
All the copyright is reserved by Pawfessional Pet Services. This includes material, videos, pictures, texts, etc.. Information in any form, provided during an event/service, in its original form or modified, can only be used/published with written consent from Pawfessional Pet Services. Voice recordings and videos of any event/service have to be permitted by Pawfessional Pet Services.
17. Non-Competition clause
Any individual participating in introduction courses, seminars, workshops, trainings or any other services that are offered by Pawfessional Pet Services, agrees not to conduct/hold/offer such or similar to the general public or another business or third parties within the Republic of Ireland. This includes Mantrailing introduction courses, Mantrailing seminars, Mantrailing workshops, Mantrailing trainings within two consecutive years after the event. This can only be changed, if the individual undertakes the Mantrailing UK instructor course or is an existing Mantrailing UK certified instructor.
18. Pictures and videos
Pawfessional Pet Services reserves the right to take pictures and videos during an event/service. Every participant herewith agrees for these to be published on the website, social media or written form. Participants are not allowed to take pictures, videos, etc. without the consent of the other participants and Pawfessional Pet Services. Participants are NOT allowed to publish any pictures, videos, voice recordings, text, or information gained in any way.
If you do not want to be filmed or photographed (or your dog), you need to let Pawfessional Pet Services or the organisers know in writing. The owner allows and consents for their dog to be photographed, videotaped, and/or used in any media or advertising by Pawfessional Pet Services without prior approval. All such photographs and videos etc. are the property of Pawfessional Pet Services.
These Terms and Conditions have been authored to assist our clients in getting the most they can from training with Pawfessional Pet Services.
Our terms and conditions may change over time. The terms and conditions apply at time of booking. Revised terms and conditions apply to subsequent bookings.
Pawfessional Pet Services has no liability in respect of the content of other websites that are linked to or from. These provisions (terms, conditions, disclaimers, and exclusions) shall be construed in accordance with the laws of the Republic of Ireland. If any of these provisions are deemed or found to be unlawful, void or for any reason unenforceable then the provision or provisions so found shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. Any and all disputes arising will be subject to the exclusive derestriction of the courts of the Republic of Ireland.
By booking a course/seminar/workshop or attending our training sessions or any other services, you agree to be bound by these terms and conditions.
Pawfessional Pet Services – Ballinteer, Co. Dublin, Republic of Ireland – CRO No. 626413
Terms & Conditions For Group Classes
Classes will take place indoors at Ballinteer Community School, or outdoors at Three Rock Rovers Hockey Club in Rathfarnham.
Payment is due in advance of the first training lesson and can be paid via the link on our website. This payment is non-refundable and non-transferrable.
All classes will take place on the dates as scheduled, regardless of the weather unless a weather warning is issued. We will notify you of changes when necessary.
If your dog is injured, unwell, or in-season, please let us know as it may be better to reschedule. We will do our best to reschedule where possible. Please contact us or your vet if you are in doubt.
Covid-related cancellations will not be charged. If someone in your household is isolating, we must be advised. Sessions may be canceled subject to safety.
Payment is due in advance of our session. You can send payment via Revolut @mereritter or bank transfer - please organise in advance of the session. If you prefer to pay by cash or cheque, then please confirm with your trainer and then bring payment to the session.
Paid parking - if there is a charge for parking near your home, we require a parking permit or we will bill you for the amount charged.
If your dog is injured, unwell, or in-season, please let us know as it may be better to reschedule. Please contact your vet or us if you are in doubt.
If you need to reschedule your session, please advise no less than 24 hours before your session is due to start.
Please note that if you cancel your booking within 24 hours of a session, you will be charged for the booking.
Covid related cancellations will not be charged. If someone in the household is isolating, we must be advised. Sessions may be canceled subject to safety.
All classes will take place on the dates as scheduled, regardless of the weather unless a weather warning is issued.
Please book your slot on the https://www.timetopet.com/portal/pawfessionalie/ for the following week by 4pm, Friday.
Payment is due in advance of all walks, by 6pm every Friday for the following week.
You can send payment via Revolut or bank transfer. If you prefer to pay by cash or cheque, then please leave payment for when we pick up your dog for their walk.
If your dog is injured, unwell, or in-season, please let us know as it may be better to reschedule. Please contact your vet or us if you are in doubt.
If you need to reschedule a walk, please do so 24 hours or more in advance.
Please note that if you cancel your booking within 24 hours of a scheduled walk, you will be charged for the booking.
Covid-related cancellations will not be charged. If someone in your household is isolating, we must be advised. Walks may be canceled subject to safety.
Pickups may be within half an hour or so before/after time agreed due to other dog collections, traffic, weather, or other unforeseen circumstances.
Weather warnings: We will cancel all walks in red weather warnings. Yellow/orange warning cancellations are subject to safety on the day. We may need to change the service to potty breaks or a shortened walk, instead.
We welcome children to our training sessions and encourage them to get involved with the training.
All children under 16 must be accompanied by an adult and all children under 8 should have a second adult with them to supervise.
Children must not approach other dogs in the area unless they have explicit consent of the handler and their own parent.
Please advise in advance if you plan to bring children with you.
By submitting this form, you indicate your consent to have your data kept securely. We will not share your information with third parties. You also consent to receiving occasional emails from Pawfessional Pet Services regarding our services and updates.
You also consent to receiving occasional emails from Pawfessional Pet Services regarding our services and updates.
Below are our terms for the use of this Website, whether as a guest or a registered user - please read these terms carefully before using this Website.
1.1. “[DOMAIN NAME]”, “Us”, “Our” and “We” all refer to this Website, or the owner of it, which Website belongs to [COMPANY NAME] (company number [NUMBER]), a private company registered in England and Wales with its registered office address at [REGISTERED OFFICE ADDRESS], whose main trading address is at [ADDRESS]. [[TRADING NAME] is a trading name and [un]registered trademark of [COMPANY NAME].
1.2” refers to you the visitor and, or customer.
1.3 Website” means this website at [DOMAIN NAME].
- Access to website
2.1 You can access most parts of this Website without having to register any details with us. This includes all articles, guides, news and product information pages within the Website. [Access to our customer control panel is only available to registered members. Registration is free.]
2.2 It is for you to make the proper arrangements for you to access this Website. You are responsible for ensuring that all persons who access the Website through your Internet connection are aware of this Agreement, and that they comply with it.
2.3 Our Website is intended for people in the United Kingdom. Content available on our site may not be suitable or accessible from other countries. We may restrict the availability of our Website or our services or goods to any person or country at any time without prior notice. If you access our site from outside the United Kingdom, you do so at your own risk.
- Use of website and services
3.1 Any material that is available free of charge on this Website you are permitted to use for your own personal use, but not for distribution (including sharing or making available for use by others by any means, whether free of charge or for payment) or resale. You promise that you will not resell or otherwise attempt to commercially benefit from the Website content.
3.2 All intellectual property (including without limitation copyright) in this Website and its content belongs to us or our licensors and are protected by copyright laws around the world. You have permission to print one copy and download extracts of any web page(s) from our Website for (a) your personal use and (b) to mention to colleagues in your organisation. You do not have permission to use any illustrations, photographs, video or audio files separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material must always be acknowledged and you must not use the material on the Website in a derogatory manner.
3.3 Otherwise than in accordance with clause 3.1, no part of this Website may be used without our prior permission.
3.5We do not guarantee that our Website will be free from bugs or viruses or protected at all times against hacking. You are responsible for setting up your computer to access our Website and using appropriate firewall and virus protection software.
3.6Our terms and conditions of supply [INSERT HYPERLINK TO WEBSITE TERMS AND CONDITIONS OF SUPPLY] will apply if you purchase goods or services from our Website.
- Site uptime
4.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this Website is unavailable at any time. We do not guarantee that our Website, or any content on it, will be available uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.
4.2 This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues, but shall not be obliged to do so.
- Visitor conduct
5.2 When using this Website you must not attempt unauthorised access to our Website, the servers on which our Website or database are stored or any servers, computer or database connected to our site, and you shall not post or send to or from this Website any material:
5.2.1 for which you have not obtained all necessary consents;
5.2.2 that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom; or
5.2.3which is harmful in nature, including, and without limitation, denial-of-service attacks, computer viruses, trojans, worms, logic bombs, corrupted data, or other potentially harmful software or data.
5.3 By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
5.4 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this Website in breach of Paragraph 5.2.
5.5 If a third party alleges that content posted by you on our site is in breach of their intellectual property rights or their right to privacy, we may disclose your identity to such third party.
- Your account and password
6.1 If you choose, or you are provided with, a user log-in or password as part of our security procedures, you must keep such information confidential.
6.3 If you suspect anyone else knows your user log-in or password, you must promptly notify us at [EMAIL ADDRESS]. You can also use this email address if you have problems with logging in or access.
- Links to and from other websites
7.1Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this Website, it is at your own risk. We will not be liable for any loss or damage that may arise from your use of them.
7.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions:
7.2.1 you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed to by us in writing;
7.2.2 you do not misrepresent your relationship with us or present any false information about us;
7.2.3 you do not link from a website that is not owned by you; and
7.2.4 your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.
7.3 If you choose to link to our Website in breach of Paragraph 7.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.
- Disclaimer and exclusion of liability - please read carefully
8.1 Our Website is made available free of charge. We take reasonable steps to ensure that the information on this Website is correct at the time of first publishing. However, we do not guarantee the correctness or completeness of material on this Website or the absence of inaccuracies, omissions or typographical errors. We may make changes to the material on this Website at any time and without notice, including corrections. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up-to-date. We are not liable to send you notice of any changes or corrections made.~
8.2 The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this Website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.
8.3 All information and services are provided "as is" without warranty or condition of any kind. We disclaim all warranties and conditions with regard to this information and services, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.
8.4 Any information on the Website in many cases will be an abbreviated and simplified summary for general use or general guidance only, and is not a substitute for taking specific advice on your own situation from an appropriate expert. Before taking, or refraining from, any action on the basis of the content of our Website, you must obtain suitable advice from a professional or specialist.
8.5 You use the Website at your own risk - neither we, nor our agents, employees and sub-contractors, shall be liable to you or any other party for any losses or damages whatsoever or howsoever arising in connection with the website (whether under these terms and conditions or other contract or as a result of any misrepresentation, misstatement or tortious act or omission, including negligence).
8.6 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website) shall be liable or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our Website. This exclusion shall include (without limitation) servicing or repair costs and any other direct, indirect or consequential loss, and whether in tort, contract or otherwise in connection with this Website.
8.7 We shall have no liability to any users for loss (whether in contract, tort, including without limitation negligence, breach of statutory duty or otherwise, and whether foreseeable or not) relating to:
8.7.1 use of, or inability to use, our Website; or
8.7.2 use of, or reliance on, the contents of our Website.
8.8 In addition if you are a business user, we will not be liable to you for:
8.8.1 lost profit or turnover;
8.8.2 interruption or disruption of your business;
8.8.3 your failure to make anticipated savings;
8.8.4 lost business opportunities or damage to your goodwill or reputation; or
8.8.5 indirect or consequential losses.
8.9 In addition if you are a consumer, you agree not to use our site for any commercial or business purposes, and we shall have no liability to you for anything mentioned in Paragraphs 8.8.1 to 8.8.5.
8.10 We shall have no liability to you for any losses caused by a distributed denial-of-service attacks, computer viruses, trojans, worms, logic bombs, corrupted data, or other potentially harmful software or data that may damage your computer system, software and data from your use of our Website or your downloading of any content on it, or on any website linked to it.
8.11 Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under English law.
9.1 If any part of this Agreement is determined to be invalid or unenforceable under any applicable law, including, but not limited to, the above disclaimers and liability limitations, then the invalid or unenforceable provision will be deemed to be replaced by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement will continue in effect.
9.2 Unless otherwise specified, this Agreement constitutes the entire Agreement between you and us with respect to the use of the Website and it supersedes all prior communications and proposals, whether electronic, oral or written, between you and us with respect to the use of the Website.
9.3 You must not assign or otherwise transfer the Agreement, or any right granted under it, without our written consent. We can freely transfer our rights under the Agreement.
9.4 Any failure by us to enforce or exercise any provision of the Agreement, or any related right, will not be a waiver of that provision or right.
9.5 We may provide you with notices, including those regarding changes to the Agreement, by email, regular mail, postings on the Website, or other reasonable means now known or developed in the future.
- Governing jurisdiction
10.1 These Terms shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with these Terms are subject to the exclusive jurisdiction of the courts of England and Wales.
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